Passenger's Guide

Departing

Registration

Check-in counters

Sectors A, B and C

You can check in for your flight at Sochi Airport at special check-in counters in sectors A, B and C. The check-in procedure begins no earlier than 3 hours before departure and ends no later than 40 minutes before departure. There are also check-in counters for passengers without luggage in the airport terminal in sectors A and B, which operate without being linked to airlines.

Online check-in

Online check-in can be completed on the airline's website or in the airline's mobile app, which usually starts 24 hours in advance and ends 40 minutes before departure. After completing the online check-in, if you are flying with hand luggage only, it is enough for you to show the boarding pass on the smartphone screen during passport control along with the original document used to purchase the ticket, as well as to present it when boarding the aircraft. However, if you need accounting documents, you can print the boarding pass at the Reprint terminals (using a barcode from mobile devices). Such terminals are located in the airport terminal in sectors A, B and C

You can find the necessary check-in counters on the scoreboard at the airport terminal or on online scoreboard

Please note that for most airlines, a single queue is formed to check in for several flights.

Baggage handling

If you are traveling with luggage, we recommend that you arrive at the airport in advance to check your luggage. Baggage handling for flights is carried out on the basis of an identity document and ends no later than 40 minutes before departure time.

The process includes:

Weighing of all baggage

Verification of compliance with the rules of transportation

Issue of numbered tags for luggage and hand luggage

The numbered baggage tag is used to identify each piece of checked baggage.

Important

Information about your baggage (number of seats, weight) will be indicated on the baggage receipt, which is part of the ticket.

If your baggage requires special transportation conditions, notify the agent at the check-in desk to mark it with a special sticker.

After baggage is deposited, the carrier is responsible for its safety.

The carriage of baggage in excess of the norm specified in the ticket is paid at the rate set by the carrier. Payment for the carriage of such baggage is made out with a receipt for payment of excess baggage or an order for various fees. Payment can be made in advance on the airline's website, as well as directly at the airport – at ticket offices or at check-in desks.

Please arrive at the airport in advance in order to make payment for excess baggage.

If necessary, you can find out information about baggage and hand luggage allowances by contacting the carrier airline (by Hotline phone or on the website), or by using the free Telegram bot: @AirLineInfo_bot

Pre-flight inspection

All passengers are required to:

Pass (drive) into the transport security zone in accordance with the inspection rules to ensure transport security, including a list of necessary documents

Comply with the requirements of transport security officers aimed at ensuring transport security, and not take actions that prevent them from performing their official duties

All passengers and their hand luggage are inspected during pre-flight inspection

Items prohibited for carriage are confiscated

If a passenger of an aircraft refuses pre-flight inspection, the contract of air carriage of the passenger is considered terminated in accordance with paragraph 3 of Article 85 of the Air Code of the Russian Federation.

During inspection:

Remove outer clothing, watches, belts, metal jewelry

Take metal items and electronic devices out of your pockets

Place all items in a special container and put it on the X-ray machine belt

Remember: you cannot take piercing and cutting objects, containers with liquid volume of more than 100 ml in hand luggage. Also, based on the internal technology of Sochi International Airport JSC, it is prohibited to take alcohol in any quantities, as well as mercury thermometers in hand luggage

We draw your attention

Inspection technologies are developed and approved by the airport administration, aviation enterprise, operator, conducting the inspection in relation to the airport conditions, agreed with the territorial body of the Federal Service for Supervision in the Sphere of Transport, according to paragraph 11 of the Order of the Ministry of Transport of the Russian Federation of July 25, 2007 No. 104, Moscow

In the controlled zone of the airport, the use of movie cameras, photo and video equipment without the permission of the airport administration is not allowed Order of the Ministry of Transport of the Russian Federation of November 28, 2005 No. 142.

Stationary metal detectors installed at Sochi Airport are magnetic frames with sensors, coils (windings) on the sides and top. The coils serve as sources of electromagnetic signals that form a magnetic field when voltage is applied to them. In the space of the arch, the device creates an electromagnetic field that reacts to metal objects passing through it with inductive eddy currents. The received data is processed, as a result of which an idea of the material and size of the object, its shape and configuration can be obtained

The level of the electromagnetic field of the metal detector is much lower and safer than that of a cell phone. The magnetic metal detector is a low-frequency device. The range of its operating frequencies does not affect the human body, unlike frames operating on radio wave radiation. Conducted studies also did not reveal an adverse effect of metal detectors on medical devices (including those implanted in the human body), magnetic media, or the course of pregnancy. Manufacturers of medical equipment indicate in patient memos the possibility of inspection by metal detectors. People with installed cardio and neuro stimulators have the right to refuse to pass through the metal detector. Their inspection in this case is carried out separately

Carriage of liquids purchased in duty-free shops and on board the aircraft In accordance with Appendix 1 "Rules for pre-flight and post-flight inspections", approved by order of the Ministry of Transport of Russia dated July 25, 2007 No. 104, it is allowed to transport on board the aircraft, subject to the required conditions, in things carried by the passenger (hand luggage), liquids purchased in duty-free shops at the airport or on board the aircraft, which must be packed in a reliably sealed (sealed) plastic bag that ensures identification of access to the contents of the bag during the flight, on which there is reliable confirmation that this purchase was made in airport duty-free shops or on board the aircraft on the day(s) of the trip. A necessary condition is the presence of a boarding pass confirming departure from the airport where duty-free goods were purchased, the absence of signs of opening the bag in which the purchases are located, and the presence of a cash receipt

The list of items and substances prohibited for carriage on board an aircraft is given in Appendix No. 1 Order of the Ministry of Transport of Russia dated 25.07.2007 N 104 (as amended on 19.08.2019) "On approval of the Rules for pre-flight and post-flight inspections" (Registered with the Ministry of Justice of Russia on 09.08.2007 N 9975).

Customs control

What must be declared when departing

Goods for personal use, including temporarily imported, the cost and/or quantity of which exceeds the norms for moving such goods with exemption from customs duties:

goods for personal use (except ethyl alcohol and indivisible goods) transported by air, the customs value of which exceeds the amount of 10,000 euros and/or the total weight of which exceeds 50 kg

alcoholic beverages and beer in quantities of more than 3 liters per one individual who has reached the age of 18

tobacco and tobacco products in quantities of more than 200 cigarettes, or 50 cigars (cigarillos), or 250 grams of tobacco, or the specified products in assortment with a total weight of more than 250 grams, per one individual who has reached the age of 18

indivisible goods for personal use weighing more than 35 kg

Cash and/or traveler's checks for a total amount exceeding the equivalent of 10 thousand US dollars

Monetary instruments, except for traveler's checks: checks, bills, bank checks, as well as securities in documentary form certifying the obligation of the issuer (debtor) to pay funds, in which the person to whom such payment is made is not specified

Cultural values

Urns with ashes, coffins with bodies (remains) of the deceased

Goods not related to goods for personal use. Declaration of such goods is carried out in the general manner established for participants in foreign economic activity

Goods for personal use transported in unaccompanied baggage

Goods for personal use, to which prohibitions and restrictions apply, except for non-tariff and technical regulation measures:

service and civilian weapons, their main parts and cartridges for them

narcotic drugs, psychotropic substances and their precursors

toxic substances that are not precursors of narcotic drugs and psychotropic substances, limited for movement across the customs border

radio electronic means and/or high-frequency devices for civilian use, including built-in or included in other goods, limited for import into the customs territory of the customs union

information on printed, audiovisual and other media, prohibited for import into the customs territory of the customs union and transit through the customs territory of the customs union

special technical means intended for covert obtaining of information, the import of which into the customs territory of the customs union is limited

encryption (cryptographic) means, the import of which into the customs territory of the customs union is limited

hazardous waste, prohibited for import and/or limited for movement across the customs border upon import

ozone-depleting substances, limited for movement across the customs border upon export

human organs and/or tissues, blood and its components, limited for movement across the customs border upon export

plant protection products prohibited for import into the customs territory of the customs union, falling under the provisions of Annexes A and B of the Stockholm Convention on Persistent Organic Pollutants of May 22, 2001

fishing (catch) tools of aquatic biological resources, prohibited for import into the customs territory of the customs union

Official website of the Federal Customs Service of Russia customs.gov.ru

Documentation

Passenger customs declaration

Memo for passengers of international flights following across the customs border of the Customs Union

Weapons registration

To arrange the transportation of weapons, the passenger must arrive for check-in no later than 1 hour 30 minutes before its end.

Passengers with weapons check in at the airport
Self-check-in is prohibited

When transporting weapons within the territory of the Russian Federation, the passenger must have an appropriate permit for the right to store and carry weapons

When importing/exporting weapons to/from the territory of the Russian Federation and transporting through the territory of the Russian Federation, the passenger must have a permit for the import/export of weapons issued by the authorized body of the Federal Service of the National Guard Troops of the Russian Federation

During transfer transportation within the Russian Federation, weapons processed at the departure airport are not issued to the passenger at the transfer airport, re-registration of weapons is not required

Weapons of visa-free passengers, traveling in transit through Sochi Airport from one foreign airport to another foreign airport, and not crossing the border checkpoint, are processed (at the foreign departure airport) as baggage to the final destination (foreign airport)
Such weapons are not issued to the passenger at Sochi Airport

Weapons of passengers traveling in transit from one airport of the Russian Federation through another airport of the Russian Federation to a foreign state are processed to the transfer airport on the territory of the Russian Federation

Weapons of passengers traveling in transit from foreign states through one airport of the Russian Federation are processed to the airport of the Russian Federation of the initial landing

Hunting weapons of foreign citizens (organized groups of hunters, individual hunters) are accepted for transportation (import) into the territory of the Russian Federation if there is an invitation or contract for the provision of services in the field of hunting (in case of participation in hunting), concluded with a legal entity or individual entrepreneur, if there is a copy of the permission of the Russian National Guard or its territorial body for the temporary import into the Russian Federation of the corresponding weapon, certified by the said legal entity or individual entrepreneur

Transportation by foreign citizens of weapons imported into the Russian Federation for the purpose of participation in sports events on the territory of the Russian Federation is carried out to the place of the relevant event and back if there is an invitation to participate in sports events and a copy of the permission of the Russian National Guard or its territorial body for the temporary import into the Russian Federation of the corresponding weapon, certified by the legal entity that issued the invitation

Weapons of sports teams of the Russian Federation, traveling within the Russian Federation or abroad (if there is a duplicate permit for the import/export of weapons to/from the Russian Federation), are accepted for transportation (issued) to a legal entity on the basis of a copy of the permit for the storage and use of weapons, certified in the prescribed manner (if necessary - with the attachment of a list of serial accounting of weapons), as well as a copy of the Unified Calendar Plan of interregional, all-Russian and international sports events and an order of the head of the legal entity on the organization of transportation of weapons and ammunition

It is prohibited to carry weapon imitations (pistols, revolvers, rifles, carbines, machine guns, electric shock devices, etc.) in the cabins of aircraft

Transportation of weapon imitations is allowed only in registered baggage

Weapons are accepted for transportation in an unloaded state, in the passenger's packaging (case, holster, case, special case or special packaging of the weapon manufacturer)

Ammunition is accepted for transportation in special cases, in factory or other packaging

Ammunition and weapons must be packed separately. The caliber of the accepted ammunition must correspond to the caliber specified in the weapon license, or permit for its storage, storage and carrying, storage and use of specific types, types and models of weapons

Weapons imported by foreign citizens into the territory of the Russian Federation for the purpose of hunting and participation in sports events to the place of the relevant event are accepted for transportation in lockable cases

No more than 5 units of weapons are accepted for transportation as registered baggage from one passenger, ammunition - no more than 1000 pieces, weighing no more than 5 kg. Ammunition weighing more than 5 kg is allowed for transportation only as dangerous goods

Transportation of ammunition with explosive or incendiary bullets, ammunition for gas weapons, mechanical sprayers, aerosol and other devices equipped with tear or irritant substances on board the aircraft is prohibited

Pneumatic devices with muzzle energy over 3 J are classified as civilian weapons (Article 3 of the Law "On Weapons") and are transported in the manner prescribed for other weapons When transporting pneumatic weapons with muzzle energy over 7.5 J and caliber over 4.5 mm, it is necessary to have a permit for carrying and storage (Article 13 of the Law "On Weapons")

Exception:

At the request of the aviation authorities of Vietnam and the Republic of Belarus, pneumatic weapons of all types, including those with muzzle energy up to 3.0 J, must be handed over for temporary storage for the duration of the flight with the execution of a Transfer Act
To fulfill this requirement, it is necessary to inform about the presence of pneumatic weapons during check-in at the airport

At the request of the aviation authorities of Spain, pneumatic weapons of all types, including those with muzzle energy up to 3.0 J, as well as imitations of any type of weapon must be delivered separately from other baggage and marked with special tags
To fulfill this requirement, it is necessary to inform about the presence of pneumatic weapons and any imitations of weapons during check-in at the airport

Electric shock devices and spark gapers of domestic production are classified as civilian weapons (Article 3 of the Law "On Weapons") and are transported in the manner prescribed for other weapons. When transporting electric shock devices, it is necessary to have a document with technical characteristics for verification by representatives of the Ministry of Internal Affairs of the compliance of the output parameters of the device with the established state standards of the Russian Federation The circulation of electric shock devices manufactured outside the Russian Federation is prohibited (Article 6 of the Law "On Weapons"), respectively, their transportation is also prohibited

Attention of passengers departing to Egypt!

In accordance with the legislation of the Arab Republic of Egypt, the import into the country of such items as: paintball equipment, hunting cartridges, deactivated cartridges, cartridge cases (including spent cartridges), imitation of any weapon, quadcopters/flying drones, is prohibited

The presence of deactivated cartridges, spent cartridges, even in a single quantity, is equated to possession of weapons, which entails detention for an unlimited time, a fine and deportation for the owner.

Quadcopters/flying drones are seized by local customs authorities for temporary storage and returned back to the owners only if the passenger presents a boarding pass for the departure flight from Egypt, as well as payment of a service fee and storage fee.

Arriving

Baggage claim

1st floor, sectors A and B (domestic flights), C (international flights)

You will be informed about the baggage claim location on information boards or by audio message

Checked baggage is issued at the airport to which the baggage was accepted for carriage. At your request, baggage may be issued at the transit airport or stopover airport, if the issuance of baggage at these points is not prohibited by international treaties of the Russian Federation or other regulatory legal acts of the host country

If your baggage was not issued on the belt, or if you receive damaged baggage, we recommend that you contact the baggage tracing service agents, guided by the signs more details

If you lose your baggage receipt or the tear-off part of the numbered baggage tag, contact the airline representative to receive your baggage.

Passport and visa control

Migration control

In accordance with the legislation of the Russian Federation, a foreign citizen or stateless person (foreign citizen) when entering the Russian Federation are obliged to receive and fill out a migration card, which contains information about the foreign citizen and serves to control his temporary stay on the territory of the Russian Federation, and when leaving the Russian Federation is subject to surrender (return) at the checkpoint across the state border of the Russian Federation

Procedure for filling out migration cards

The departure and entry parts of the migration cards (coupons "A" and "B") are filled out personally by the owners of documents entitling them to enter and stay on the territory of the Russian Federation, legibly, without blots or corrections with an ink or ballpoint pen (black, blue or purple)

Foreign citizens fill out both parts of the migration card and hand it over to the border control officer along with their passport and other identification and travel documents

If a foreign citizen does not speak Russian, they are allowed to fill in information about themselves in English in accordance with the data in their passport or other identity document. The fields of the migration card are filled in clearly and legibly in block letters

The "X" sign is used to indicate the passenger's gender and purpose of travel, placed in the appropriate fields

Foreign citizens arriving in the Russian Federation must register with the territorial body of the Federal Migration Service within 3 days after arrival at the destination or within 1 day when staying in a hotel or other organization providing hotel services (except for foreign citizens registered through the Ministry of Foreign Affairs)

The departure part of the migration card ("B") must be kept in the passenger's passport until passing border control when leaving the Russian Federation

A migration card is filled out for each foreign citizen regardless of age

If the passenger is unable to fill out the migration card for any reason, a migration service officer will assist them

Customs control

What must be declared upon arrival

Cash and/or traveler's checks for a total amount exceeding the equivalent of 10 thousand US dollars

Monetary instruments, except for traveler's checks: checks, bills, bank checks, as well as securities in documentary form

Goods not related to goods for personal use. Declaration of such goods is carried out in the general manner established for participants in foreign economic activity

Goods subject to export control in accordance with the legislation of the state - member of the customs union

Natural diamonds

Precious metals and precious stones with a customs value of more than 25,000 US dollars in equivalent. The customs value of exported precious metals and precious stones does not include the value of precious metals and precious stones previously imported by individuals into the customs union, as well as temporarily exported from the customs union

Fish, crustaceans (except lobsters, crayfish, shrimp) in quantities of more than 5 kg

Sturgeon caviar weighing more than 250 grams

Urns with ashes, coffins with bodies (remains) of the deceased

Goods for personal use, to which prohibitions and restrictions apply, except for non-tariff and technical regulation measures:

service and civilian weapons, their main parts and cartridges for them

narcotic drugs, psychotropic substances and their precursors

toxic substances that are not precursors of narcotic drugs and psychotropic substances, limited for movement across the customs border

collections and collectible items on mineralogy and paleontology, limited for movement across the customs border upon export

documents of national archival funds, originals of archival documents, limited for movement across the customs border upon export

species of wild fauna and flora falling under the Convention on International Trade in Endangered Species of Wild Fauna and Flora of March 3, 1973, limited for movement across the customs border upon export

wild medicinal raw materials (plants, parts of plants, seeds, fruits), limited for movement across the customs border upon export in quantities exceeding three specimens of one species of these goods

wild live animals and individual wild plants, limited for movement across the customs border upon export (except for hunting and fishing trophies), in quantities exceeding three specimens of one species of these goods

information on printed, audiovisual and other media, prohibited for export from the customs territory of the customs union

special technical means intended for covert obtaining of information, the export of which from the customs territory of the customs union is limited

encryption (cryptographic) means, the export of which from the customs territory of the customs union is limited

unprocessed precious metals, scrap and waste of precious metals, ores and concentrates of precious metals and raw materials containing precious metals, the export of which from the customs territory of the customs union is limited

waste and scrap of ferrous and non-ferrous metals included in the list of goods for which quantitative restrictions are established upon export

hazardous waste, limited for movement across the customs border upon export

mineral raw materials (natural unprocessed stones), limited for movement across the customs border upon export

information on subsoil, limited for movement across the customs border upon export

ozone-depleting substances, limited for movement across the customs border upon export

human organs and/or tissues, blood and its components, limited for movement across the customs border upon export

You can also familiarize yourself with the current customs rules at the customs information desks before passing through customs control

Official website of the Federal Customs Service of Russia customs.gov.ru

Documentation

Passenger customs declaration

Memo for passengers of international flights following across the customs border of the Customs Union

Transfer

Transfer information

Passenger's Guide

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